INTERNATIONAL ORDERSUpdated a month ago
All orders ship from our headquarters in Melbourne, Australia. We aim to dispatch all orders within 2 business days of being placed.
EXPRESS - $30 USD
- Delivery within 2-4 business days.
- Shipped via DHL Express. Direct to door service. Includes tracking.
EXPEDITED - $7 USD
- FREE ON ORDERS OVER $50 USD
- Available for US orders only.
- Delivery within 4-8 business days. Includes tracking.
STANDARD - FREE
- Underwear Club orders and orders under $50 USD.
- Delivery within 2-4 weeks to most customers. Please refer to the country list below for your shipping timeframe.
STANDARD SHIPPING TIMEFRAMES
- UK: 2-4 weeks
- NZ: 2-3 weeks
- Europe: 2-4 weeks
- Canada: 3-6 weeks
- Most of Asia: 3-4 weeks
- India, Malaysia, Indonesia & Thailand: 6-8 weeks.
- South Africa & South America: 8-12 weeks
- UAE & Israel: 4-8 weeks - Addresses MUST include a PO Box to ship.
Kindly note, the shipping timeframes advised are not guaranteed and can be affected by factors beyond our control such as customs clearance, postal backlog, and weather.
CUSTOMS & IMPORT FEES
Additional taxes, duty charges, or fees owing on international orders received (outside Australia) are the sole responsibility of the customer.
Customers are encouraged to check with your local authority or post office to anticipate any additional charges that may apply. Customers from the United Kingdom, Canada, and South Africa (Sales Tax/VAT) please take this into consideration when to ordering.
Furthermore, it is illegal for us to declare products to be valued less than their selling price. We cannot accept requests for the values to be altered on Customs Declarations.
SHIPPING EXCLUSION LIST
We currently do not ship to the following locations:
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Iraq, Jordan, Kazakhstan, Kiribati, Kyrgyzstan, Laos, Lebanon, Macao SAR, Maldives, Mongolia, Myanmar (Burma), Nauru, Nepal, New Caledonia, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territories, Papua New Guinea, Pitcairn Islands, Qatar, Russia, Samoa, Saudi Arabia, Solomon Islands, South Georgia & South Sandwich Islands, South Korea, Sri Lanka, Tajikistan, Timor-Leste, Tokelau, Tonga, Turkmenistan, Tuvalu, Uzbekistan, Vanuatu, Wallis & Futuna, Yemen